Bank of America, which has faced backlash for targeting conservative groups in the past, caused more outrage on Wednesday when many of its customers found their account balances had dropped to zero. Thousands of people reported being unable to access their funds, with the problem peaking just before 1 PM ET. While some customers could intermittently check their accounts, many reported being unable to view their balances, despite seeing their debt amounts still displayed.
Social media platforms like X (formerly Twitter) and Reddit were filled with complaints as frustrated users sought answers. Bank of America’s app confirmed that accounts and balances were temporarily unavailable, leaving 58 million digital users in limbo. As of now, the bank has not provided a full explanation or timeline for when the issue will be resolved.
The outage adds to the existing tension between Bank of America and many conservative customers who have criticized the bank for its left-leaning policies and actions against conservative organizations. The frustration has only grown with this latest disruption, and many are questioning whether the bank is effectively serving its customers.
This outage follows a series of other high-profile service interruptions this week, including outages from companies like Verizon and Spotify. While it is unclear whether the Bank of America incident was due to a cyberattack, the timing has left many concerned about the state of U.S. infrastructure and digital security. Customers are still waiting for a resolution, hoping their accounts will be restored soon.